Our Instrument Technicians
Craig joined James Heal in 1990. He is an acknowledged expert on all of our instruments. He travels extensively and particularly to the Indian sub-continent.
Paul has visited over 30 countries. He takes service and calibration beyond the usual boundaries, delivering simultaneous training and helpful advice.
Paul joined the company in 2005. He has a friendly and engaging style. He specialises in the Americas. Paul helped to develop the Calibration procedure for Titan4.
Peter has more than 25 years of experience servicing and calibrating test instruments. He has language skills and enjoys visiting Spanish-speaking countries.
Steve has travelled widely with James Heal. He enjoys visiting new countries and is passionate about creating the best possible after care for his customers.
Compliant and Traceable
Our procedures comply with ISO 17025. The calibration equipment we use is traceable to the UK National Physical Laboratory. Many of our calibrations are accredited by UKAS. Certificates carrying the UKAS logo are accepted throughout the world. Click here to view our latest UKAS Schedule of Accreditation.pdf
Installation and Commissioning
Software Maintenance and Support
Service and UKAS Calibration
Certificates of Calibration
Our Delivery Promise
We know that you are under pressure from auditors and customers to prove that your instruments have been serviced and calibrated. That’s why we promise to make your certificates available within two weeks.
You download them from a password-protected area. This area holds your current and future certificates, building into a valuable online resource.
After calibration, we apply to every instrument a distinctive calibration label, normally valid for 12 months.
Printed, credit card size label shows clearly an instrument’s calibration status. The label is normally valid for 12 months.
Online library for your Calibration Certificates – download or print them whenever you like.
Our Certificate Promise – Certificates uploaded to the website within 2 weeks of our technician leaving your site.
Instruments made by others
We understand the convenience of having all the instruments in your laboratory calibrated by a single company. We are therefore able to calibrate many instruments not manufactured by ourselves. Please provide details of what you have and we will advise what we can do. We never compromise the integrity of our calibration services. If we don’t have the expertise, we will tell you!
Calibration of a Hounsfield Tensile Tester in progress.
Calibration of a Testometric Tensile Tester in progress.
Calibration and repainting of a VeriVide Colour Cabinet in progress.
Calibration of Tensile Testers
Our instrument technicians calibrate all makes of tensile tester. We calibrate up to 5000N and can incorporate your tensile tester as part of our visit. Download the flyer below to find out more.